OAK Art Gallery I Purchasing Policies and Terms

Transparency & Trust

On this page you will find all the information you need to browse and shop safely on our website! In each title you will have legal information about our policies and terms of use. To read it, just click on the title tab and, to move on to the next one, click on the arrow beside it, continuing or returning to the content of each term or policy. They are:

* Terms of Purchase Physical Products

* Terms of Purchase Digital Art

* Delivery Policy: Estimated Deadline

* Privacy Policy

* Conditions and Terms of Use

* Return policy

Terms of Purchase Policy Physical Products

Terms of Purchase Conditions Policy Regulations HOW TO BUY IN OUR ONLINE GALLERY OAK ART GALLERY The terms and conditions in this document are designed so that anyone can be aware of the rules and terms of our website and thus facilitate and assure consumers and customers their navigation on our platform and propose transparency with regard to all marketing standards. of our products. The OAK Art Gallery company has the total and entire right to maintain, change or cancel any session of this term, with or without the consent of the platform user or site members as consumers or customers. The registration of the domain of this website http://www.oakartgallery.com is used for hosting the platform and for addressing emails to its consumers, with the extension @oakartgallery.com-------------------------------------------------------------------------------------------------- A - ABOUT THE OFFICIAL DOMAIN OF THE OAK ART GALLERY 1- How do I know if I'm browsing an official page of the gallery? 1.1 To facilitate your navigation in our online gallery and have a secure purchase, first make sure you are on the official page of the OAK ART GALLERY, checking the address of our official URL which is HTTP://www.oakartgallery.com 1.2 You may also be redirected by search engines in other browsers to our official URL HTTP:///www.oakartgallery.com and through the official URL of the artist Érika Oak, which is HTTP://www.erikaoak. with 1.3 However, the marketing of the OAK ART GALLERY is only possible through the address HTTP://www.oakartgallery.com We are the holders of the domain of the artist “Erika Oak” to ensure that other people will not impersonate the artist, with fraudulent intentions or in bad faith for ideological falsehood. Thus, we guarantee that only the information contained in the OFFICIAL URLS is content corresponding to our company OAK ART GALLERY (http://www.oakartgallery.com whose legal entity name is Arizona Empreendimentos Comerciais Ltda.). B - ABOUT THE DIFFERENTIATED INDICES “Store for Foreigners” and “Store for Brazil” OF THE OAK ART GALLERY The OAK Art Gallery works with the commercialization of physical works of art and digital works of art, thus, for customers in the Brazilian territory, the purchase rights for both works, both physical and digital, are protected. For customers outside Brazil, sales are unlimited for digital products. For those customers residing outside Brazil who are interested in handcrafted works of art (paintings), there is the option of filling out the Export Authorization Request form. This form does not guarantee that the artwork will be reserved or invoiced as a sold product. As a legal matter in Brazil, it is only allowed to send a work of art (painting) with the prior authorization of the government. If the form is approved, the customer who filled it out with an interest in purchasing the piece will be informed and thus, all additional amounts will also be the responsibility of the customer and, if he agrees, he will be able to buy the physical work of art (painting) if this is available and your invoice will be issued. Thus, it is the full responsibility of the consumer to correctly fill in the respective form that is found in the “Store abroad” menu. For digital arts, which are files in TIIF format, the customer can purchase regardless of which country they are residing, as it is a file that is electronically forwarded the link to the consumer to the address of their electronic mailbox (e-mail address ). We will not be responsible for refunds of payments for physical artwork(s) as well as the shipment thereof when it is a matter of destination address(es) outside the Brazilian geographic space without prior approval from the Brazilian government. For more details about this situation, read on the “Export Order” tab, in the “Shop Abroad” menu. 2- How to find content or product when browsing the OAK Art Gallery website? 2.1 The domain extension name in the URL, after.com/ means which page you are browsing in our online gallery (on our official website), for example: Http://www.oakartgallery.com/inicio You are on the first page of the website, which contains a presentation of the main products and general information about the gallery. Http://www.oakartgallery.com/paintings is on the gallery's shop page for paintings (physical works of art), which contains all of our paintings available for sale. Http://www.oakartgallery.com/quadroscolecao you are on the page where a specific collection is publicized and accessible, each item of the collection available for sale. A collection is a set of works of art that are elaborated with a narrative factor, where each work has a dialogue with the other, being able to follow a color palette or portray in the painting images or techniques that harmonize with each other in the composition of the decoration, using one frame next to the other. Http://www.oakartgallery.com/digitalart you are on the store page of the digital products (art in TIFF file format) of the gallery, available to all customers, regardless of the geographic territory to be sent, after approved checkout, the digital art link via email to the customer. C - ABOUT THE COLLECTION AND SET OF PHYSICAL ARTWORKS 3- Can I buy just one painting from a Collection or do I have to buy the entire collection? 3.1 Yes, you can buy just one painting from a collection when it is disclosed in the image and on the page named product description as a single piece. Therefore, the sale refers to only one product. 4 – How to buy a set called Diptych or Triptych? 4.1 A set is sold, only when the items appear together in the photo and in its product description, called a “diptych” when two works of art make up the set and called a “triptych” when three works of art make up the set. However, for the safety of the piece, each frame will be packaged separately and therefore will be independent volumes and proportionally to the freight rate. D - ABOUT AUTHENTICITY CERTIFICATE and PREVIOUS CERTIFICATION 4- Will I have any document that identifies that the work of art is a legitimate piece? 4.1 Yes, you will have the Certificate of Authenticity for when you purchase the physical artwork. This Certificate of Authenticity is physical, printed on coated paper with the logo of our gallery and manually signed by the artist. This document describes the technical content and the photo of the artwork. It is important to be guarded by the owner of the artwork to maintain the guarantee of legitimacy. Copies of the certificate are not made, nor are handwritten notes and/or adhesive labels on the Certificate of Authenticity. The OAK ART GALLERY contains the original photos of the certificates in its database. It is through the signature that the expertise is carried out, whenever the owner of the piece wants to choose and be responsible and bear the costs that this work requires, seeking a specialist of his choice. The Certificate of Authenticity is sent together with the work of art, packed in a plastic envelope and attached to the back of the painting. 5 – What is Priority Certification? 5.1 It is a record of proof of Priority, made in qualified competent entities and bodies, whose purpose is to ensure the copyright of the creation and has legal recognition in more than 179 countries. All our arts are registered by the Blockchain network. The system is highly secure with the validity of judicial evidence, as it has a decentralized database and the distributed information is secured with a “HASH” signature that is inviolable, as there is no way to break (break or modify) the registered information that identifies, by a unique encrypted code, its existence. The record with the intellectual content information is assigned to this HASH signature and can be consulted publicly by QR code. If the customer wanted to confirm the existing registration, just send an email to our gallery, in the "Contact" menu and write the name of the work of art and we will respond promptly and send the code for verification on the official platform that was registration performed. 6. Do the artworks have the artist's signature? 6.1 Yes, all artistic creations are signed by artist Érika Oak, on the front of the painting and on the back of the canvas for physical artwork. As the physical artworks are framed, the signature on the back is not visible as it is protected with a 3mm MDF protective board to ensure greater durability of the piece. Do not remove the plate to avoid damaging your frame. In the digital arts there is also the inclusion of the signature, however the manual signature is digitized and there is, for copyright purposes, the registration of all the artist's creations on the Blockchain network. E - ABOUT THE TECHNICAL INFORMATION OF THE WORKS OF ART 7. - How can I get information about the artwork I see on the OAK Art Gallery website? 7.1 You can select any image of the product and when hovering the mouse over the photo, the “quick view” will appear for your appreciation. For technical information, care and maintenance of the work of art and more detailed photos, just click on the product image and you will be directed to the page with the descriptions. On this page will appear a slide show containing a set of photos and also, in some cases, you may have a video of the photos. Next to the photos, there will be columns with information about the product's characteristics, such as weight, height, width and length of the artwork, the type of frame already installed on the artwork, among other attributes. For digital arts, there is also descriptive information and technical data corresponding to each TIIF file. F - ABOUT MY PURCHASE ORDER 8- The hand-painted Artwork is an exclusive artifact, I liked it and there is only one, how can I guarantee that the painting is mine? 8.1 When you place the product you like in your shopping bag on the OAK Art Gallery website, it is still not guaranteed that it is yours. Proceed with your purchase by clicking on the shopping bag icon and selecting the payment method and, immediately upon receiving approval, the stock of the said painting/work of art will be downloaded. You will receive an email with our domain (@oakartgallery.com) and indicate your shipment notification. 9. After I complete the checkout of my purchase, when will I receive my painting (physical artwork)? An official email from OAK ART GALLERY (@oakartgallery.com) will be sent to the customer's email address, as filled in in the checkout fields, with personal data. This notification will confirm that your payment has been authorized by the Financial Administrator (credit card or Pay Pal) and your invoice will be issued. Your purchase order will be shipped on the next business day and will be sent by SEDEX via Correios, to the address indicated on your form. Make sure of the address that you will register for the delivery of your purchase, as well as a person responsible for signing the receipt (AR: NOTICE OF RECEIPT must be signed by the person who appears in the registration of the purchase at checkout), as there is no way to change it later the completion of checkout. 10. If I am unable to complete the purchase due to an issue with my card, or other issues with my financial institution, will I be able to reserve my order? 10.1 At the end of your checkout, if the Financial Administrator identifies any instability in the transaction process of your payment to the OAK Art Gallery, a notification email of a confidential nature will be sent, only informing you that it was not possible to complete it successfully of your purchase. Because it is a work of art, made manually, each piece is unique and exclusive and we do not make reservations. For this reason, we will always be counting it as a sold item only when, after receiving it in our financial transaction system, it is approved by the card administrator or by Pay Pal, referring to the order made by the customer. 11. How will my painting be packed for shipment? 11.1 We have developed our own branded packaging to store and ensure the integrity of the piece. The frame is wrapped in stretch film, with security seals. Afterwards, with protective corners, the frame is wrapped in high-resistance bubble plastic. Then, packaged with a golden metallic and if it is a gift, the package is already made with refinement. The packaged piece of art is packaged in a box with styrofoam sheets on the sides and bottom. The frame will be fitted with expanded polyethylene profiles to maintain impact-insulating compression. The box belongs to our company, in black with the OAK ART GALLERY logo, made with double wave cardboard. The box is sealed with stretch film and adhesive tape on all sides and center. We finished it off with heavyweight Kraft paper and several layers of duct tape on the sides. 12. I bought more than one physical artwork in a single purchase, how will my orders come? 12.1 Each work of art is individually packaged and wrapped. Thus, if you bought two or more, it will be equivalent to the number of boxes you will receive, the invoice being the total, but always a copy attached to each box. 13. How long will it take for me to receive my purchase? 13.1 For physical works of art, the time is estimated according to your choice of postal delivery, ie the dedicated zip code for the destination of your shipment. To bring greater peace of mind, security and satisfaction to our customers, we adopted the modality via SEDEX by Correios. The estimate is 05 to 08 working days. This period includes the verification of the order, the expedition and the time of sending by Correios via SEDEX. 13.2 For digital arts, as soon as the checkout is completed and payment is approved, your link is immediately available on the thank you page of the OAK Art Gallery itself and also sent to the email address you registered. The link sent to your email address will be valid for thirty days. Thus, we recommend that you download your digital artwork file to your device to avoid losing the product after the period expires. 14. Can someone else receive my purchase? 14.1 The person whose name is registered at the checkout of said purchase order is the one who must sign for receipt of delivery. All deliveries are via SEDEX, with a declaration of the value of the content and with AR (receipt signature). This is a way to work safely for everyone! 15. When does the right of return for a physical work of art apply? If you are not satisfied with the physical work of art, you have seven calendar days after receipt to justify your request for a return in writing and then arrange for the product to be posted within this period. Therefore, we emphasize that the procedure must follow the rules and steps of: 15.1 The justification must be sent in writing via email to oak@oakartgallery.com on a date within the deadline and considering business hours for the feasibility of reading and returning, subject to the terms previously stipulated here for analysis to compose the approval or request decline. 15.2 The customer must be absolutely aware of the agreement with the essential requirements to maintain the right of return, respecting the rules of the Safety Notice, previously described here and also received in printed format, inside the envelope that accompanies the product, with the information: "Luxury Product - Safety Warning: as it is a luxury item, exclusive and, with the painting done manually, the packaging is carefully done to ensure the protection of the product, as well as to enable the return guarantee according to the Term Policy of the Purchase Conditions, described on the official website of the Gallery. However, this regulation is restricted and depends on the non-violation of the protective film that insulates the work of art, without any damage to the product and/or lack of protective parts for the set of items that make up the entire personalized box”. 15.3 The cost of postage and any fee involving reverse logistics are the sole responsibility of the customer, including the insurance fee, due to its acquisition and withdrawal, and this action does not attribute to voluntary acceptance by OAK ART GALLERY, since that the expertise of the product will still be provided when it is received by the company's team. 15.4 The packaging must be the original as shipped. The OAK ART GALLERY has all the photos of its products on file before they are packaged and then packaged, front and back. Thus, it is guaranteed that it was packaged within safety standards and carefully packaged by a specialized professional. 15.5 After inspection, if there is any damage to the product, whether caused by the customer or by third parties due to the reverse logistics process, or lack of protective parts, or violation of the protective film, violation of security seals, alteration of the product, attempted repair , attempted repair, damage caused by incorrect packaging, among any sign of use, it will not be considered approved for acceptance and the right to withdraw from the purchase will be rejected; as well as it will not be accepted to serve as an exchange product, total or partial reimbursement whether in cash, or for service provision or any other product that the gallery sells or may come to sell. The customer will be informed by official email from OAK ART GALLERY. The product will be returned to the customer's address, in which case the freight will be paid by the customer. OAK ART GALLERY will be exempt from any loss or damage that may occur in this process and in between the time and return of the product to the customer. 15.6 If the total integrity of the product is approved after an inspection, together with the invoice, when also properly packaged in its original packaging, with all the artifacts that make up the personalized box of the brand OAK ART GALLERY, the customer will be notified by email official and must await the opinion and the security conducts resulting from the approval of the Administrator of the financial operator who will carry out the evaluation; the latter being solely and exclusively responsible for the refund policy process for the customer. 15.7 The customer is fully aware of the return rules and agrees with the Policy Regulations and terms of the purchase conditions, exempting OAK Art Gallery or its person responsible for any damage, total or partial, immediate or future, material and or moral, emotional disorder that may arise from your browsing, acquisition, data information, payments, acceptance of contractual regulations from third parties that manage the financial credit interface and host the website of the OAK ART GALLERY platform. 15.8 Refunds of amounts: Credit on your card invoice, if payment was made by credit card, the cancellation will be made with the Card Administrator and the amount can be displayed on up to six invoices, according to the closing date , after returning the product, review the approval and notification by email by the OAK ART GALLERY and the approval and release by the Card Administrator and/or Pay Pal Financial Administration. -------------------------------------------------- ------- In the interpretation of these Regulations of the Terms of Purchase Conditions Policy, with the document “About Buying and the Right to Use the Digital Art Product” as a complementary annex, safeguarding its commercial practice to OAK ART GALLERY, any disputes related to this policy shall be the exclusive competence of the Jurisdiction of the District of Curitiba, PR, Brazil. All content and information contained on the websites, platforms and Internet applications of ARIZONA EMPREENDIMENTOS COMERCIAIS LTDA. are protected by laws regulating copyright, trademarks and other distinctive signs. ARIZONA EMPREENDIMENTOS COMERCIALS LTA. CURITIBA, PARANÁ – BRAZIL R. XV de Novembro, 964 - 3rd floor - Downtown, Curitiba - PR, 80060-000

DATA PROTECTION POLICY - General Law for the Protection of Personal Data, or General Personal Data Protection Law (GPDPL) The protection of your privacy when processing your personal data, i.e. all data concerning you, is an important concern for us as the operator of this website. We treat personal data confidentially and in compliance with statutory data protection, in particular the General Data Protection Regulation (“GDPR” – EU European Union) and the data protection regulation of Law 13.709/18 (“LGPD” General Data Protection Law – Federative Republic of Brazil). The purpose of this privacy policy is to provide you with an overview of the processing of your personal data when using our website and explicitly refers to website-specific data processing procedures when visiting our official website. If this website contains links to third-party websites (external links), these are subject to the responsibility of the respective operators. We also attach great importance to the protection of your personal data, in addition to the processing of data on this website, where applicable, our data protection declarations ("Data Policies") with regard to the internet portal www.oakartgallery and the extension community(ies) associated with formalizations characterized as solidary partnerships, however, without employer and/or commercial ties, not committing responsibility to third parties for any underlying purchases, sales or donations integrated therein. I. PERSON RESPONSIBLE FOR DATA PROTECTION The person responsible for processing data within the meaning of the GDPR and LGPD is: Arizona Empreendimentos Comerciais Ltda., with administrative headquarters located at R. XV de Novembro, 964 - 3rd floor - Centro, Curitiba - PR, 80060 -000, Brazil, Tel..: +55 (41)30459943, oak@oakartgallery.com hereinafter referred to as “Oak Art Gallery” or “us”. II. PURPOSES AND LEGAL BASIS OF DATA PROCESSING WHEN VISITING OUR WEBSITE 1. SERVER LOG FILES When you visit our website, our website provider collects and stores the following information in so-called server log files, which your browser automatically transmits to us: - Your IP address, - the URL of the requested web page and the URL of the web page from which the URL was requested, - Date and time of calling the web page, Information about the browser used, Information about the operating system used, Identification numbers that we store on your terminal device . This identification number allows us to recognize your terminal device on the website. Technically, these identification numbers are stored in so-called cookies or eTags. This information is mandatory for the technical provision of this website and the secure operation of the server. When you visit this website, we assign you an individual customer ID, which we merge with your email address for forensic reasons only if an error occurs. This data is not merged with other data sources, nor is the data evaluated for marketing purposes. Insofar as you visit our website to obtain information about our products or services, or to use our service, the legal basis for the temporary storage and processing of access data is Article 6 par. 1 sec. 1 lit. b GDPR (contract performance). Processing is carried out in accordance with Article 6 no. 1 s.1 lit. f GDPR (legitimate interest), furthermore on the basis of our legitimate interest in providing a user-friendly and technically functional website and in the security of our systems. Server log files are kept for 365 days and then deleted. 2. CONTACT FORM You have the possibility to send us questions using the contact form on our website. For this purpose, we collect the data you provide us, especially, for example, the subject, the country where you are located, your name, your email address, the content of your order and any other information you send us. If you contact us within the framework of an existing contractual relationship or to obtain information about our services, products or other services, the legal basis for processing is Article 6 paragraph. 1 sec. 1 lit. b GDPR (performance of contract). Otherwise, we process your data provided in connection with the order to protect our legitimate interests in responding to customer/contact requests pursuant to Article 6.6, paragraph 6.1 s. 1 lit. f GDPR (legitimate interest). The data entered in the contact form will be stored by us for the purposes of processing and responding to your requests and in case of follow-up questions. As soon as this purpose ceases to apply, the data will be immediately erased, provided that there are no mandatory legal retention obligations to the contrary. 3. USE OF COOKIES AND RELATED FUNCTIONS/TECHNOLOGIES We use so-called cookies on our Web site. Cookies are small text files that are transferred from an Internet server to your browser and stored on your hard drive. There are so-called session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored for a longer period or indefinitely on your terminal device. Depending on your choice of cookies, the next time you visit the website with the same terminal device, the information stored in the cookies will be transmitted to our website or to another website to which the cookie belongs. This helps us to optimize the design and display of our website according to your preferences. Under the "Cookie settings" button, you can determine at any time which cookies you wish to allow. Cookie-based data processing is carried out on the basis of your consent given pursuant to Article 6 paragraph. 1 sec. 1 lit. GDPR (Consent) or on the basis of art. 6 6, paragraph. 1 sec. 1 lit. f GDPR (legitimate interest) to protect our legitimate interests. Our legitimate interests here lie in particular in being able to provide you with a technically optimized website that is user-friendly and tailored to your needs, as well as in ensuring the security of our systems. You can revoke the consents you have given us at any time, for example, disable them in cookie-based tools/plugins. You can also object to processing based on legitimate interests by making the appropriate settings. Basically, we distinguish four different categories of "cookies": 3.1 ABSOLUTELY NECESSARY COOKIES These enable basic functions and are necessary for the proper functioning of the website. They serve, for example, to ensure that, as a registered user, you always remain logged in when accessing various subpages of our website and that you do not have to re-enter your login details each time you call up a new page. The use of strictly essential cookies is possible and permissible without your prior consent, in accordance with Article 6 paragraph. 1 s.1 lit. the GDPR. If you do not want your computer to be recognized on your next visit, you can refuse the use of cookies by selecting "refuse cookies" in your browser settings. The respective procedure can be found in the operating instructions of your respective browser. If you refuse the use of cookies, however, there may be restrictions on your use of some areas of our website. 3.2 FUNCTIONAL COOKIES These allow our website to store information that you have already provided (such as your registered name or language selection) and thus offer you improved and personalized functionality. If you do not allow these cookies, some of these services may not work properly. We only use functional cookies if you have given us your consent to do so in accordance with Article 6 Paragraph. 1 p.1 lit. the GDPR. 3.3 ANALYTICAL COOKIES These allow us to count visits and traffic sources to our subpages, so that we can measure and improve the performance of our website. They help us answer questions about which pages are most popular, which are least used, and how visitors move around the site. All information collected by these cookies is aggregated so that it cannot be traced back to the individual user. We only use analytical cookies if you have given us your consent to do so, in accordance with Article 6 Paragraph. 1 s.1 lit. the GDPR. 3.4 MARKETING COOKIES These can be set through our website by our advertising partners. They are used to collect information about the websites you visit, to analyze the impact of our website content and the interests of our visitors, to measure our website performance, and to serve personalized advertising and other content on our website or other websites. They do not directly store personally identifiable information, but are based on identifying your browser and Internet device. If you do not allow these cookies, you will receive less targeted or personalized advertising. We also only use marketing cookies if you have given us your consent to do so in accordance with Article 6 Paragraph. 1 s.1 lit. the GDPR. 3.5 THE SET OF INDIVIDUAL COOKIES Specifically, the following cookie-based tools/plugins are used on this website: GOOGLE RECAPTCHA This website uses the "reCAPTCHA" service regularly transmitted to Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) as part of the processing described below. Google Ireland Limited and Google LLC are hereinafter jointly referred to as "Google". Through the service, a query can be carried out that serves to distinguish whether the entry is made by a human or abusively through automatic processing, by machine. at. The query includes sending the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your data is transmitted to Google and subsequently used there. In the event that IP anonymisation is activated on this website, however, your IP address will be previously truncated by Google within member states of the European Union ("EU") or in other contracting states of the Agreement on the European Economic Area ("EEA") . The IP address transmitted by your browser as part of reCaptcha is not merged with other Google data. Differing data protection provisions of the company Google apply to this data. For more information on Google's privacy policy, please visit: https://www.google.com/intl/de/policies/privacy/. GOOGLE GOOGLEADSERVICES / GOOGLE ADWORDS CONVERSION TRACKING Our website uses "Google Adservices" or "Google Adwords Conversion" for so-called "conversion tracking" if you click on an ad placed by Google. This helps us to recognize whether a visitor has come to our website via a Google advertisement. Google uses cookies for this purpose, which are stored on your computer and allow an analysis of the use of the website. You can learn more about Google Adservices or Google Adwords Conversion at: https://www.google.com/settings/u/0/ads/authenticated. GOOGLE DOUBLECLICK Our website also uses "DoubleClick by Google", a service provided by Google, which is used to set cookies in order to show you ads that are relevant to you. In doing so, a pseudonymous identification number (ID) is assigned to your browser in order to verify which advertisements were displayed in your browser and which advertisements were called. The use of DoubleClick cookies allows Google and its partner websites to serve ads based on past visits to our website or other websites on the Internet. The transfer of data by Google to third parties only takes place on the basis of legal regulations or within the framework of the ordered data processing. Google does not merge your data with other data collected by Google. To learn more about Google DoubleClick visit: https://policies.google.com/privacy. GOOGLE WEB FONTS "Google Web Fonts" are used to improve the visual presentation of various information on our website. Web fonts are downloaded into the browser's cache when the website is called so that they can be used for display. If the browser does not support Google Web Fonts or prevents access, the text is displayed in a standard font. Data transmitted in connection with viewing the page is sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. They are not associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail. You can configure your browser not to load fonts from Google servers (for example, by installing add-ons like NoScript or Ghostery for Firefox). If your browser does not support Google fonts or if you disable access to Google servers, the text will be displayed in the default system font. For information about the Google Web Fonts privacy policy, please visit: https://developers.google.com/fonts/faq#Privacy. GOOGLE ANALYTICS WITH ANONYMIZATION FUNCTION. Our website also uses cookies from "Google Analytics", a web analysis service provided by Google. This makes it possible to assign data, sessions and interactions across multiple devices to a user pseudonym and thus analyze a user's activities across devices. Google Analytics uses cookies that allow an analysis of your use of the website. We would like to point out that on this website Google Analytics has been extended by IP anonymization to ensure the anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services related to website activity and Internet usage. The recipient of the collected data is Google. Data sent by us and linked to cookies, user IDs (eg user ID) or advertising IDs are automatically deleted after 14 months. As with all cookies, the user can withdraw their consent at any time. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) for Google and the processing of this data by Google, by installing https://tools.google.com/dlpage /gaoptout. The C exclusion cookies prevent the future collection of your data when you visit this website. To prevent collection by Google Analytics across different devices, you must opt-out on all systems used. For more information on terms of use and data protection relating to Google Analytics, please visit: https://policies.google.com/. GOOGLE NOTICE This website uses "Google Remarketing". The function is used to show you interest-based advertisements within the Google advertising network. Technology allows us to automatically serve targeted advertisements generated after your visit to our website. Ads are based on the products and services you clicked on the last time you visited our website. Google normally stores information such as your web order, IP address, browser type, browser language, date and time of your order. This information is used to associate the web browser with a specific computer. On Google advertising network pages, the visitor may then be presented with advertisements related to content that the visitor has previously accessed on websites that use Google's remarketing function. If you have consented to the use at https://www.google.com/settings/u/0/ads/authenticated for your browsing history to be linked by Google to your Google account and for your Google account information to be used for Ad personalization, remarketing function also takes place across devices. Google collects your Google ID and uses it for cross device recognition purposes. According to its own information, Google does not collect any personal data during this process. For more information about how Google uses cookies, see Google's privacy policy at: https://policies.google.com/. GA AUDIENCE Our website also uses "GA Audience", also a Google service. GA Audience uses, among other things, cookies that are stored on your computer, as well as other mobile devices (eg smartphones, tablets, etc.) and that allow an analysis of the use of the corresponding devices. In some cases, data is parsed across devices. GA audiences receive access to cookies created in the context of using Google Adwords and Google Analytics. More information about data protection when using GA Audience can be found at: https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283. YOUTUBE IN ADVANCED PRIVACY MODE Our website uses plugins from the "YouTube" video platform to embed videos and play them directly on our website. The operator of the video platform is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube is a joint venture with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA). The videos have been embedded on the website in extended data protection mode. However, like most websites, YouTube also uses cookies to collect information about visitors to its website. YouTube uses them to collect video statistics, prevent fraud, and improve your experience, among other things. In addition, cookies lead to a connection with the Google DoubleClick network. In this regard, when you start the video, it may trigger further data processing operations. We have no influence over this. For more information about privacy on YouTube, please refer to their privacy policy at: http://www.youtube.com/t/privacy_at_youtube. III. OTHER PROCESSING PROCESSES We may also process your personal data in order to fulfill our obligations under commercial, commercial or tax law to retain documents. The legal basis for this is Article 6 paragraph. 1 sec. 1 lit. c GDPR. Furthermore, we process your personal data in individual cases in order to be able to assert our legal claims or defend against legal claims, if this is necessary for the defense or prosecution of criminal offences. In this regard, the legal basis is the protection of our legitimate interests, pursuant to Article 6 paragraph. 1 sec. 1 lit. f GDPR. III. DATA TRANSFER AND SECURITY. We take technical and organizational security measures to protect your personal data against loss, destruction, manipulation and unauthorized access, as well as to ensure an adequate level of protection and to safeguard your privacy rights. In particular, this website uses encryption for security reasons and to protect the transmission of confidential content, such as your contact requests that you send to us. Our security measures are subject to the platform we use to host our website and always maintaining a continuous improvement process. inua and our data protection declarations are constantly reviewed. IV. RECEIPT OF PERSONAL DATA Within Oak Art Gallery, access to your data is only granted to entities that need it to fulfill our contractual and legal obligations or to provide you with our website or our relevant services. Service providers and agents contracted by us also receive your personal data for these purposes, taking into account the requirements of the data protection law. In some cases, they act as order processors and are therefore strictly bound by our instructions when processing your personal data. In part, they also act independently in their own data protection responsibility, so that they are obliged to comply with the requirements of the GDPR and other data protection regulations during processing. Your data will only be transmitted if such seems necessary for the execution of our services or in the context of the use of the aforementioned instruments required by third-party providers and only on the basis of one of the following legal bases, namely, - in accordance with Article 6 paragraph. 1 sec. 1 lit. the GDPR, if you have consented to the transfer of your data, - in accordance with Art. 6, para. 1 sec. 1 lit. b GDPR, if this is necessary for the performance of the contract (this includes, for example, data transfers to payment and logistics service providers, carriers and suppliers, if these provide you directly), or - in accordance with Article 6 pair. 1 S. 1 lit. c GDPR, if this is necessary for the fulfillment of a legal obligation, or - pursuant to Article 6, par. 6 no. 1 sec. 1 lit. f GDPR, based on our legitimate interest or the legitimate interest of a third party (this includes, for example, transfers of data in the context of debt assignments or to credit bureaus for credit verification purposes). V. TRANSFER OF DATA TO THIRD COUNTRIES In the context of using said third party tools or if processors work for us we transfer your personal data in part to countries outside the EEA or the EU. However, your personal data will only be processed outside the EEA or the EU if there is a so-called "adequacy decision" by the European Commission for the country in question, or if adequate guarantees exist (cf. Art. 45f. GDPR). Furthermore, we generally only process your personal data within the European Union. VI. PERIOD OF STORAGE AND ALLOCATION As a matter of principle, we store your personal data only for the time necessary for the respective processing purpose. On this basis, your personal data will be erased regularly, unless further processing for a limited period of time is necessary to comply with legal conservation obligations, which may arise. VII.YOUR RIGHTS In accordance with the legal provisions on data protection, you are entitled to the following rights in relation to your personal data at any time: 1. RIGHT TO INFORMATION The right to request information about the data we process and a copy of this data . 2. RIGHT TO CORRECTION The right to request the rectification of inaccurate data and, taking into account the purposes of the processing, the completion of incomplete data. 3. RIGHT TO ASSIGN The right to demand the deletion of your data for legitimate reasons if we process it unlawfully or if the processing interferes disproportionately with your legitimate protection interests. Note that there may be reasons that prevent immediate deletion, for example in the case of legally regulated retention obligations. Regardless of the exercise of your right of deletion, we will proceed with the immediate and complete deletion of your data, insofar as there is no legal or statutory obligation to retain data in this regard. 4. RIGHT TO RESTRICT PROCESSING The right to request the restriction of data processing if the customer contests the accuracy of the data, for a period that allows us to verify the accuracy of the data or the processing of the data is illegal, but the customer refuses the erasure and instead requests restriction of use of the data or we no longer need the data for the intended purpose, but you still need this data to enforce or defend legal claims, or you have objected to the processing of the data. 5. RIGHT TO DATA PORTABILITY The right, if legal requirements are met, to receive data provided in a structured, common and machine-readable format and to transfer this data to another responsible party or, to the extent technically feasible , having them transferred by Oak Art Gallery. 6. RIGHT OF APPEAL You also have the right to lodge a complaint with the competent data protection supervisory authority. To exercise this right, please contact us by email. to: oak@oakartgallery.com. 7. RIGHT OF OBJECTION Insofar as the processing of personal data is based on our legitimate interest pursuant to Article 6 paragraph. 1 sec. 1 lit. f GDPR, you also have the right to object to the processing of your personal data for reasons arising from your particular situation, for example by email to: oak@oakartgallery.com. We will then stop processing personal data for these purposes, unless our legitimate interest prevails in the individual case. 8. RIGHT OF WITHDRAWAL Insofar as the processing of your personal data should have taken place on the basis of consent pursuant to Article 6 paragraph. 1 sec. 1 lit. GDPR, you have the right to withdraw your consent at any time with effect for the future, for example by emailing oak@oakartgallery.com. VIII. OBLIGATION TO PROVIDE DATA In principle, you are not obliged to provide us with your personal data. However, if you do not, we may not be able to provide you with unrestricted access to our website or respond to your inquiries and process the delivery of your purchase. Personal data that we absolutely do not require for the aforementioned processing purposes are marked accordingly as voluntary information. IX.CHANGES TO THIS PRIVACY STATEMENT We reserve the right to change our privacy policy if necessary due to new technologies. If material changes are made to this privacy statement, we will post them on our HTTPS://www.oakartgallery.com. State: Curitiba, Paraná – Brazil, August 2022. General Law for the Protection of Personal Data, or LGPD is a statutory law on data protection and privacy in the Federative Republic of Brazil. The General Data Protection (EU) Regulation (GDPR) is a regulation of EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). In the interpretation of the present Regulations of the Data Protection Policy, safeguarding its commercial practice to OAK ART GALLERY, any disputes related to this policy will be the exclusive competence of the Foro da Comarca de Curitiba, PR, Brazil. ARIZONA EMPREENDIMENTOS COMERCIALS LTA. CURITIBA, PARANÁ – BRAZIL.

Our Conditions and Terms of Use

TERMS AND CONDITIONS OF USE OF THE SITE These Terms of Use regulate the general conditions of use of the websites, platforms and internet applications of ARIZONA EMPREENDIMENTOS COMERCIAIS LTDA. (OAK ART GALLERY), in accordance with Law 12.965/2014 (Civil Framework for the Internet). By using OAK ART GALLERY websites, platforms or Internet applications, you expressly and fully agree to these Terms of Use. We recommend that users, prior to using OAK ART GALLERY's websites, platforms or internet applications, carefully read these TERMS OF USE. 1. OBJECTIVE Through its websites (http://www.oakartgallery.com) as well as social networking platforms and Internet applications, OAK ART GALLERY provides access to various contents and services, allowing greater interaction with its customers and enabling the realization of online shopping. These Terms of Use govern the use of these websites, platforms and Internet applications. 2. ADHERENCE TOGETHER WITH THE PRIVACY AND SECURITY POLICY The use of OAK ART GALLERY websites, platforms and internet applications implies adherence to these Terms of Use and the most current version of its Privacy and Security Policy, available at http://www.oakartgallery.com 3. CONDITIONS OF ACCESS AND USE OF OAK ART GALLERY SITES, PLATFORMS OR INTERNET APPLICATIONS In general, access to OAK ART GALLERY websites, platforms and Internet applications is free of charge for all users and does not require prior registration or registration. However, in order to enjoy some functionalities of the OAK ART GALLERY websites, platforms and Internet applications, the user will eventually need to register, creating a User Account, with his own Login and Password, in addition to other data about him. Registration is restricted to users of legal age. It is the user's responsibility to provide only correct, true, authentic, complete and updated information, as well as to ensure the secrecy of their Password, not disclosing it to third parties. Each user is exclusively responsible for their actions in the context of the websites, platforms and Internet applications of OAK ART GALLERY, especially when using their Login and Password. OAK ART GALLERY is not responsible for the content, correctness, veracity, authenticity, completeness or updating of the data provided by its users, not even for the possible misuse of information published by users or for fraud resulting from the violation of passwords. The user undertakes to use the OAK ART GALLERY websites, platforms and Internet applications in a way that does not cause damage to any rights or interests of third parties, or in any way that may cause damage, overload, disable or prevent the its regular functioning. Users of OAK ART GALLERY websites, platforms and Internet applications are especially prohibited from publishing materials that contain viruses or other malicious computer programs that may cause damage to OAK ART GALLERY websites, platforms and Internet applications, or even to other users. The publication of any content by the user on the OAK ART GALLERY websites, platforms and Internet applications, including messages and comments, implies a non-exclusive, irrevocable and irreversible license for its use, reproduction and publication by OAK ART GALLERY, in its websites, platforms and Internet applications, or on other platforms, without limitation. OAK ART GALLERY websites, platforms and internet applications maintain a user service channel available at https://www.oakartgallery.com/contact OAK ART GALLERY's websites, platforms and Internet applications reserve the right, without prior notice, to cancel User Accounts and block access to their services in the event that they have a well-founded suspicion of false data, or, in any case, of using OAK ART GALLERY websites, platforms and Internet applications in violation of the law, these Terms of Use or its Privacy and Security Policy. OAK ART GALLERY websites, platforms and Internet applications also reserve the right to edit or even delete any content published by users that is not in compliance with the law, with these Terms of Use or with its Privacy Policy and Security. 4. NON-EXISTENCE OF SERVICE CONTINUITY GUARANTEE AND SUSCEPTIBILITY TO TECHNICAL FAILURES Due to technical and operational issues, OAK ART GALLERY websites, platforms and Internet applications do not guarantee permanent availability of its services and functionalities, as well as the right to cancel any of these services, platforms or functionalities, at any time. OAK ART GALLERY is not responsible for any indirect damages resulting from the use of its platforms or for direct or indirect damages resulting from acts of God or force majeure, from the inappropriate use of the platform, or even from any temporary stoppages. When reasonably possible, OAK ART GALLERY websites, platforms and Internet applications will provide prior notice of interruptions in the functioning of their services, platforms and functionalities. 5. USER DATA PRIVACY OAK ART GALLERY ensures the privacy of its users' data, under the terms of the Privacy and Security Policy available at http://www.oakartgallery.com and prohibits the use of its websites, platforms and Internet applications for sending messages unsolicited requests of any nature via electronic mail. However, the user should be aware that several fraudsters try to use different means to obtain personal information such as passwords and credit card data. OAK ART GALLERY WILL NEVER ASK FOR YOUR PASSWORD, USERNAME, CREDIT CARD DATA OR OTHER PERSONAL INFORMATION VIA EMAIL OR PHONE CONTACT, SMS, CHATS, SOCIAL NETWORKS. If you receive any unsolicited or potentially invasive email on behalf of OAK ART GALLERY, please report it to us at http://www.oakartgallery.com/contact 6. INTELLECTUAL PROPERTY Whenever OAK ART GALLERY websites, platforms and internet applications offer direct means of sharing their contents, through tools or icons on social networks or other websites, platforms or internet applications (such as Facebook, Instagram, etc.), The sharing of these specific contents is immediately authorized, in accordance with the terms of use of each tool, subject to the proper indication of the origin of the content (credit) and that its sharing has no commercial purpose and does not compete with the websites, platforms and Internet applications from OAK ART GALLERY. In any other cases, except with express permission, it is forbidden to: (i) carry out reproductions in addition to mere access to intellectual works, contents and information made available on OAK ART GALLERY websites, platforms and Internet applications. (ii) transmit, distribute, disseminate or in any way communicate the intellectual works, contents and information made available on OAK ART GALLERY's websites, platforms and Internet applications to third parties; (iii) use technical devices to crack passwords or coding of OAK ART GALLERY websites, platforms and Internet applications, to access and interpret its source code, as well as to translate it into different computational languages; 7. CONNECTIONS (LINKS) TO OTHER SITES OAK ART GALLERY websites, platforms and internet applications may contain connections and links to other websites on the internet. The purpose of making these links available is to facilitate the search for information available on the Internet, and there is no type of link or association between OAK ART GALLERY and the owners of the external pages. OAK ART GALLERY does not previously evaluate, nor control or approve the services, information, data, files, products and any type of material existing in these external pages, nor does it assume any type of responsibility for damages, losses and/or lost profits of any kind. and that may derive from the quality, usefulness, availability, reliability and legality of the services, information, data, files, products or any type of material existing on the external pages. 8. PRODUCT INFORMATION, TECHNICAL CHARACTERISTICS AND USE GUIDELINES The information and technical characteristics about the products sold on the websites, platforms and Internet applications of OAK ART GALLERY do not induce the waiver of contracting competent and qualified technical support, when necessary. Products advertised on OAK ART GALLERY websites, platforms and Internet applications may differ slightly from the images displayed on your screen. Monitors/screens have different color calibrations, which may also cause differences in color tones compared to the physical part. If the User makes a purchase through the websites, platforms and Internet applications, he authorizes OAK ART GALLERY to request and receive, through administrative or judicial means, the refund and withdrawal of judicial deposits of amounts related to taxes paid or deposited by OAK ART GALLERY (such as, for example, ICMS/DIFAL paid or deposited by OAK ART GALLERY in purchase and sale operations of goods, pursuant to article 166 of the National Tax Code). 9. SERVICES PROVIDED BY THIRD PARTIES THROUGH THE SITE, VIRUSES, SECURITY REQUIREMENTS AND UPDATE Some financial operations carried out on OAK ART GALLERY websites, platforms and Internet applications may be completed on third-party websites, platforms or Internet applications, including to ensure the security of your financial data. In such cases, OAK ART GALLERY disclaims responsibility for damages, losses and/or lost profits of any nature that may arise from services provided by third parties or in the environment of its websites, platforms and Internet applications. OAK ART GALLERY disclaims responsibility for damages, losses and/or lost profits of any nature that may arise as a result of the existence of viruses or other harmful elements in the computer/smartphone/tablet used to access its websites, platforms and applications Internet services, or on third-party Internet sites, platforms and applications. You are solely responsible for keeping your computer/smartphone/tablet free of viruses and updated with the latest version of the operating system and software used to access OAK ART GALLERY's websites, platforms and Internet applications, as well as for any damages resulting from failure to comply with these obligations or the best security practices in Internet access. 10. TERM AND CHANGES The operation of OAK ART GALLERY websites, platforms and Internet applications is for an indefinite period. The websites, platforms and Internet applications of OAK ART GALLERY, in all or in each of its sections, may be terminated, suspended or interrupted unilaterally by OAK ART GALLERY, at any time and without prior notice. These Terms of Use may also be amended at any time. Changes to these Terms of Use will be prominently announced on OAK ART GALLERY websites, platforms and Internet applications. 11. APPLICABLE LAW AND JURISDICTION In the interpretation of this Privacy and Security Policy, Brazilian legislation applies. Any disputes related to this Privacy and Security Policy will be the exclusive jurisdiction of the Forum of the District of Curitiba, PR, Brazil. All content and information contained on the websites, platforms and Internet applications of ARIZONA EMPREENDIMENTOS COMERCIAIS LTDA. are protected by laws regulating copyright, trademarks and other distinctive signs. ARIZONA EMPREENDIMENTOS COMERCIALS LTA. CURITIBA, PARANÁ – BRAZIL R. XV de Novembro, 964 - 3rd floor - Downtown, Curitiba - PR, 80060-000

Return Policy subject to the Terms of Purchase and Terms of Use

Return Policy subject to Terms of Purchase and Terms of Use The Return Policy is subject to the Terms of Purchase and Terms of Use. The Return Policy applies to the physical product purchased from our official website http://oakartgallery.com. The right of return is reserved for the consumer when it is within the current period of seven calendar days after receiving the product, however, the intact conditions of the product being packed with the security seals in its original and complete packaging without any trace of use or damages, it being the duty of the interested customer, first of all, to previously make the request justifying in writing such return request and committing to bear all the costs and insurance of the postage (reverse logistics) of the referred product, within the established deadline, mentioned above, when you receive the email response approving your request. The customer is aware of and considers himself capable of doing so, taking legal responsibility for all his acts and proceeding with the unavoidable compliance with the procedures and implications that regulate this process, as mentioned below: 1. The justification must be sent in writing via email, containing: the reasons for the request on behalf of the buyer who made the acquisition, as stated in the electronic invoice, with contact details, document number and day it was received the product, attaching a legible image of the electronic invoice and the product in question, and this request must be sent via email to the official address oak@oakartgallery.com on a date within the current period of seven calendar days after receipt of the product and during the business hours so it can be read and returned to the customer. In order for the return to be carried out by Oak Art Gallery, the order will be analyzed, in order to identify whether there is compliance with all the regulations, granting approval or not, without prejudice to the conditions of the responsibilities assumed by the customer when purchasing the product. , provided for in the Oak Art Gallery Website Terms and Policies. 2. The customer assumes absolute awareness of agreement with the essential requirements to maintain the right of return, respecting the rules of the Safety Notice, described here and, in the same way as the same Notice in printed format, inside the product box, in envelope, which clarifies and notifies: “Luxury Product – Safety Warning: as it is a luxury item, exclusive and hand-painted, the packaging is carefully done to guarantee the protection of the product, as well as to guarantee the guarantee of return in accordance with the Term of Purchase Conditions Policy, described on the official website of the Gallery. However, this regulation is strict and depends on the non-violation of the protective film that isolates the work of art, without damage to the product and/or lack of protective parts for the set of items that make up the entire custom box” . 3. The cost of postage and freight is the sole responsibility of the customer, including the insurance fee, the AR and SEDEX receipt fee from Correios. The customer should only carry out the product re-send procedure when receiving the approval response to his order by email from Oak Art Gallery, since the act of re-sending the product without an official approval response does not attribute this action to involuntary acceptance. by OAK ART GALLERY. 4. If the e-mail request is approved, the customer must wait the necessary time for this process, which implies having the product in hand for evaluation and expertise to be carried out by the company's team. It will be photographed and filmed when the package is received and opened. 5. Packaging must be original as shipped. OAK ART GALLERY has all photos of their products on file before they are packaged and then packaged in protective film with security seal and bubble wrap with angles, front and back. Thus, it is guaranteed that it was packed within the safety standards and carefully packed with all the protectors in the personalized box. 6. Upon inspection, if there is any damage to the product, or missing protective parts, or breach of the protective film, or breach of security seals, or alteration of the product, or attempted repair, or attempted repair, or damage whether caused by incorrect handling, handling accidents, or damage due to incorrect packaging for reverse logistics, as well as traces of any sign of use, will not be considered approved for acceptance and the right to withdraw from the purchase will be rejected; as well as it will not be accepted to serve as an exchange product, total or partial reimbursement, either in cash, or for the provision of a service or any other product that the gallery sells or will sell. The customer will be informed by official email from OAK A RT GALLERY. The product will be returned to the customer's address, shipping at the customer's expense. OAK Art Gallery is completely exempt from any liability, whether for loss or damage that may occur during this operation of returning the product to the recipient's address indicated on the electronic invoice, as well as for any situation that may arise in the form of charges and /or direct or indirect damage may occur in the meantime and return the product to the customer, since the product has not been approved in the expert's opinion. 7. If acceptance of the product is approved after an investigation proving its total integrity, packaged in its original packaging, with all artifacts that make up the personalized box of the brand OAK ART GALLERY, the customer will be notified by official e-mail and will then have to await the opinion and security measures resulting exclusively from the approval of the operator's financial manager who released the payment. This request is forwarded by OAK Art Gallery to process the return due to the cancellation of the electronic purchase invoice issued. However, the determination of the reimbursement occurs from this procedure, after evaluation and compensation made exclusively by the financial manager of the credit provider. 8. With regard to this return policy, as well as the other policies described on this website, the customer assumes that he understands and fully agrees with the return policy and agrees with the provisions of the policy and the terms of the purchase conditions, at that is excluded from the return Assuming responsibility for any damages, total or partial, immediate or future, material or emotional, that may result from your navigation, acquisition, data information, payments, acceptance of contractual agreements of third parties that manage the financial interface of credit hosting the site through the OAK ART GALLERY platform. 9. In the case of refunds after approval of the inspection of the returned products, the financial authority of the payment method chosen by the customer is responsible for the refund, namely: crediting your card statement. If payment was made by credit card, cancellation will be made with the card company and the amount can be viewed on up to 6 invoices depending on the closing date, after product return, verification, approval and notification by email by OAK ART GALLERY and the approval and release of the card administrator. 10. For physical works of art sent outside Brazil, the procedure remains, and all costs for reverse logistics, including customs fees and customs processes, are the sole responsibility and payment of the customer. The work of art must arrive intact and securely packaged. Any loss or damage will not be refunded to the customer. ---------------------------------------------------------------------------- Underlying the understanding and interpretation of the Terms and Conditions of this Site, as well as the Purchasing Policy and Digital Items Policy, it is the Customer's responsibility to accept and agree with the commercial contracts established herein, thus agreeing with the Rules and Regulations of the Site respecting procedures on this site to ensure suitability and good business practices between the OAK ART GALLERY parties and the customer. It is understood that all disputes relating to this Policy will be subject to the exclusive jurisdiction of the District of Curitiba, PR, Brazil. All content and information contained on the websites, platforms and internet applications of ARIZONA EMPREENDIMENTOS COMERCIAIS LTDA. are protected by copyright, trademark and other distinctive sign laws. ARIZONA EMPREENDIMENTOS COMERCIALS LTA. CURITIBA, PARANÁ – BRAZIL R. XV de Novembro, 964 – Floor 3 – Downtown, Curitiba – PR, 80060-000

DIGITAL ART PURCHASE TERMS

ABOUT BUYING AND THE RIGHT TO ENJOY THE DIGITAL ART PRODUCT 1. The artist Érika Rose de Carvalho, Brazilian, signs all her works of art and artistic creations as Érika Oak since the year 2021, giving her the full right as an author to immateriality in her intellectual productions. 2. All works and artistic creations signed by Érika Oak are the full and full copyright of the artist mentioned here, in accordance with Law No. 9640 (Copyright Law – LDA), in force since 1998. 3. The Oak Art Gallery platform represents the company Arizona Empreendimentos Comerciais Ltda., registered with CNPJ n°45.449.122/0001-06 and owns the domain “oakartgallery.com” having legal authorization to commercialize and expressly formalize contracts and terms on the right to license artistic creations produced by the artist Érika Oak in accordance with the Term of Assignment signed between the parties. 4. As this is the commercialization of cultural goods and of an intangible nature, on a virtual platform, whether products in physical format or products in digital file format, it is declared, regardless of age, dexterity of technological competence, state of physical nature , cultural, social, psychological, linguistic and/or geographical, the full responsibility to the consumer of their knowledge and full legal agreement in complying with all the terms of use and policies of this contract, in the means established on the platform of this e-commerce. In this process, the purchasing user is responsible for: 4.1 Have autonomy and technological device, own access to the internet network enabled and connected with a high accessible signal to effectively visualize the images and videos of the products and other information contained in the official Oak Art Gallery website. 4.2 Have your own electronic address box (e-mail) to enter the name correctly in your purchase registration in order to receive notifications about the process of your purchase, link to download the file of your digital art product and receipt of your invoice. 4.3 Read and agree with all the terms of use and conditions of the policies of the official Website URL (https://www.oakartgallery.com), thus obtaining full knowledge in advance of the information contained and described about the technical data of the digital art products, to make your choice and purchase and select your preferred payment method, in accordance with the means and proposals for receipts offered on the platform. 5. In compliance with and guaranteed protection of non-violation of copyrights and with regard to contractual immutability, the digital products designated here are productions of artistic images in TIFF file format, compressed in a ZIP folder, available immediately in a download link when in compliance with the approval of payment on the Checkout page, through the official URL (https://www.oakartgallery.com) in addition to that directed by an access period of thirty calendar days to the electronic address (e-mail box) described by the purchaser user of the digital product. 5.1 The purchasing user is fully responsible for the correct writing of the electronic address for directing the digital art file link. In case of mistaken or incorrect writing, it will not be possible to resend the link or refund the total or partial purchase after approval and completion on the Checkout page via the platform's official URL (https://www.oakartgallery.com). 5.2 It is the sole responsibility of the designated buyer/consumer user to grant autonomy in the use and knowledge of technological tools to enjoy the digital art product, whether in the correct execution of the download process from the corresponding link or to maintain the digital art file saved on your electronic device. 6. Digital products designated as Digital Art (Digital Art – in English) are authorial artistic productions of images created and signed by the author who dedicated her talent, time, knowledge and money to its elaboration and production, in order to make its commercialization in an ethical and fair way, where the image is accessible for everyone to know the digital product, containing on the same page the description of the characteristics and corresponding technical data. In this act of law between the parties to guarantee security and transparency to the buyer user and the seller platform, this contractual term is established by mutual agreement, where it is concluded on the basis of the Principle of Autonomy and Will, the Principle of good faith and the Principle of the Obligation, defined and agreed that: 6.1 In this practice, the purchasing user waives the right to claim total or partial reimbursement, or moral damages and/or damages unrelated and external to his purchase. 6.2 Predominates for the purchasing user, because nothing is excused on this platform, total impossibility of: return or exchange of the link of the digital art file; replacement by another product or service contained in this platform; exchange for a credit voucher as a bonus to be used in another purchase and/or total or partial reimbursement of the amount paid; since the digital art file is made available as a link immediately after payment is approved on the platform's Checkout page via the official URL (https://www.oakartgallery.com). 7. The Digital Art products are authorial, with prior certification, registered on a Blockchain platform, whose acquisition by the purchasing user immediately concludes upon receiving the access link to the content so that he can download the digital file in his device, as well as its use respecting the moral right of the author. 7.1 The use of the Digital Art product is restricted to the purchasing user, giving the right to use and fruit only to those who have made the due payment. it is prohibited to reproduce all or part of the content, whether in digital or physical format, with the aim of reselling or donating to entities or companies, without a licensing agreement signed between the parties, called seller Arizona Empreendimento Comercial Ltda. And on the other hand the identified as authorized buyer. 7.2 However, EXCEPT for purchases made on this official website in the COMPANIES tab, of one or more collections designated COLLEÇÃO PLANO EMPRESA which automatically grants permission when: A) purchased in this official online gallery, designated as Coleção Plano Empresa, provide the automatic right to license for reproductions and commercialization of prints, free of Royalties or any commission for the artist Érika Oak or for this online art gallery, when the customer, in the act of purchasing one or more Plano Empresa Collections, describes his company data in the Checkout form fields to issue your Electronic Invoice. B) In order to VALIDATE this license right and not incur any type of legal costs to the customer, as they are works of authorial creation, printed reproductions must always maintain the artist's signature and the original characteristics of the digital work of art. C) In this license right quoted here, the scope for print reproduction regardless of quantity, few units or in series, direct or indirect marketing is intended for purposes in physical format supports for objects and utensils for the home, office/stationery and interior decoration or textile area in the field of interior decoration or fashion for clothing. D) Under no circumstances does this license allow the reproduction and printing of illicit or intimate packaging, objects and products (pornography or adult segments) to be involved. E) The license cited here does not extend to any type of permission or extension of resale of these digital arts such as NFT and similar, as well as restrict or imply the name of the author/artist, or of this represented gallery, in its act and use for any end, since it has full right of use for its registered creations. For the safety of the client and this gallery, ALL artistic creations (both manual arts elaborated in physical format and digital arts in TIFF file) are registered in the Blockchain network and the copyright is protected for the author/artist Érika Oak, represented by this gallery www.oakartgallery.com. Disrespect and non-compliance with this contractual term implies an illegal practice, with the offender being subject to a fine and being liable in court for his/her act. In the interpretation of the present Regulations of the Terms of Purchase Conditions Policy, safeguarding its commercial practice to OAK ART GALLERY, any disputes related to this policy will be the exclusive competence of the Forum of the District of Curitiba, PR, Brazil. All content and information contained on the websites, platforms and Internet applications of ARIZONA EMPREENDIMENTOS COMERCIAIS LTDA. are protected by laws regulating copyright, trademarks and other distinctive signs. ARIZONA EMPREENDIMENTOS COMERCIALS LTA. CURITIBA, PARANÁ – BRAZIL R. XV de Novembro, 964 - 3rd floor - Downtown, Curitiba - PR, 80060-000

Delivery Policy: Estimated Deadline

Delivery Policy: Estimated Deadline– OAK Art Gallery Our company has a contract with the Post Office to safely and quickly carry out the work of sending physical products (artistic artifacts) and our deadline is established in line with the needs of checking and dispatch to the Post Office agency. The Correios company has its own rules and any alteration regarding the work of Correios totally exempts the responsibilities that may reflect in alterations in the logistic process and deadline of delivery of the work and in our Shipping Policy. 1. Deadline for physical products destined for Brazilian territory: from 03 to 07 business days, according to: 1.1 For purchases with shipment (destination) in geographic territory in Brazil, the deadlines of the codes and actions of Correios are established in the modality via SEDEX, consistent with the zip code of destination of the shipment and plus two business days in the calendar, for OAK Art Gallery carry out the verification and shipment of the product to the Post Office, located in the city of Curitiba, Paraná - Brazil. It is understood and considered working days in force in the Brazilian calendar, in the city of Curitiba, Paraná. In this way, the period of receipt is from 03 to 07 working days. 1.2 In purchases of more than one physical product (artistic artifact), made in a single period and the same invoice issuance, depending on the logistics of the Post Office, shipments (packages) may be sent on different dates, causing a difference of time of arrival at the addressee, of the same address. However, the deadline will always be a maximum of 7 working days, according to the activities of the Post Office, in the modality via SEDEX. 1.3 The cost of shipping is charged to the customer, making the total according to the quantity and weight of each item purchased, as described in the electronic invoice, at the time of checkout. For situations where the Correios system has a blockage, the weight is assigned on an average basis and thus the value is calculated based on what is predetermined in the OAK Art Gallery company system. 1.4 The company OAK Art Gallery reserves the full right to carry out coupon campaigns and or promotions to offer shipping discounts as benefits to customers, in its marketing strategies. 1.5 In the event of a post office stoppage (strike), the OAK Art Gallery company is entitled to decide how the shipment will be made to the customer, in order to always better serve them and preserve the integrity of the product, maintaining the deadline of 05 up to 10 business days for the date of delivery to the recipient. 1.6 All physical products (artistic artifacts) are insured by the Post Office. In this criterion, if reverse logistics is necessary and approved, the shipment must also be forwarded for financial responsibility of the customer, in situations that are consistent with what is determined in the Return Policy, after acknowledgment and approval of the company OAK Art Gallery to the customer, always via official email (read Return Policy). 2. Deadline for physical products destined outside Brazilian territory: There will always be, before the customer completes the payment for the purchase, the obligation to fill in the Export Authorization Request Form, as it is necessary for the competent bodies in Brazil to previously authorize the shipment, according to the artistic artifact and the location of destination of the shipment. 2.1 The deadline will be agreed and informed to the client, in an official email from Oak Art Gallery, informing the client and all payments of charges for this international logistics, as well as which carrier will be hired by OAK Art Gallery . 2.2 If the Brazilian government does not authorize the shipment, the purchase cannot be made for shipments outside Brazilian territory. 2.3 Restricts OAK Art Gallery to make all communication between the competent bodies for the documentation necessary for the shipment of the physical product abroad and the customer is aware and agrees that in this period of document processing the product is not consigned as its right purchase, as the OAK Art Gallery only has one physical artwork available to anyone who wishes to purchase, as per our Terms and Policies. 3. For purchases of digital products: we serve Brazil and other countries, depending on the availability of the conversion of currencies allowed on this official website of our online store registered with the domain https://www.oakartgallery.com 3.1 Sending the link to the digital arts file available in our gallery, except for personalized digital arts (artistic digital product made according to the form available on the "For Architects and Designers" page, payment approval will be made available immediately by the financial administrator who the customer selects as payment method, to the email address registered on the Checkout page. The digital product link is valid for access for thirty working days of the Brazilian calendar, from the date of sending the e-mail. We suggest that the customer download the link to their digital product on their device to keep it safe and enjoy it for as long as they want. 3.2 Custom Digital Art Product, the deadline is determined as described at the end of the form on the "For Architects and Designers" page, being: five days for the creative production of each custom digital art purchased, sent for the customer to choose one of the two options offered, created by the artist Érika Oak. Afterwards, the customer will have a maximum of seven working days to respond which digital art he selected as his acquisition decision and thus, after receiving this response in our official e-mail, the customer will receive it within three days, at the e-mail address -email registered at checkout, the link to the file in TIFF format of the purchase of the Custom Digital Art, according to the previously established resolution and size, together with the PDF of the Certificate of Authenticity from the OAK Art Gallery. As the customer is aware of the deadlines established in the Shipping Policy, thus having nothing to complain and contest what is determined therein, he agrees with the terms described herein and maintains his responsibility as a consumer. In the interpretation of these Regulations of the Shipping Policy, safeguarding the commercial practice of OAK ART GALLERY, any disputes related to this policy will be the exclusive competence of the Forum of the District of Curitiba, PR, Brazil. All content and information contained on the websites, platforms and Internet applications of ARIZONA EMPREENDIMENTOS COMERCIAIS LTDA. are protected by copyright laws, registered on the Blockchain network. ARIZONA EMPREENDIMENTOS COMERCIALS LTA. CURITIBA, PARANÁ – BRAZIL R. XV de Novembro, 964 - 3rd floor - Downtown, Curitiba - PR, 80060-000.---------------------------------------------

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